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EFT/PayID

Payments via bank transfer and PayID using FlipPay's virtual bank account services

Christiaan Lok avatar
Written by Christiaan Lok
Updated over a week ago

FlipPay accounts are enabled for EFT/PayID payments using a unique virtual bank account assigned to every merchant account, which can also be switched off in favour of an agency's existing bank account.

What is a virtual bank account?

Every FlipPay merchant account has a unique virtual bank account assigned to it. This account operates just like a normal bank account but is owned and managed by FlipPay, allowing FlipPay's platform to automatically reconcile payments and process disbursements in real-time, as funds are paid in/out of the account.

Electronic Funds Transfer (EFT)

Virtual bank accounts present an account name, BSB and account number, just like a normal bank account. Anyone can send funds to a FlipPay virtual account via normal bank transfer methods (using the BSB/account number).

PayID

Each virtual bank account has it's own PayID, allowing anyone to send funds via the New Payments Platform (NPP).

This means that while your bank account might not support a PayID, FlipPay can provide you with one via a virtual bank account, disbursing funds received directly to your bank account via traditional direct credit.

Real-time notifications

As FlipPay's platform manages transactions via virtual accounts in real-time, FlipPay can provide instant notifications of payment receipt and related disbursements, even if the funds take a few days to arrive in your account (assuming your account is not NPP-enabled).

Use your own bank account

Despite the benefits of using a FlipPay virtual account, if you prefer not to use this service then you may:

  • Turn off EFT/PayID as a payment method entirely

  • Display your own bank details instead of FlipPay's virtual account

When you disable FlipPay's virtual account service, FlipPay can no longer:

  • Handle disbursements for EFT/PayID payments made using your bank account

  • Provide notifications to you or integrated partners on transactions that FlipPay has not processed

If you are using FlipPay primarily for payments only rather than finance options, your account may have the EFT/PayID service disabled.

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